Privacy Policy
Last updated: 24 September 2026
StatCall ("we", "us") is operated from Queensland, Australia. This policy explains what information the StatCall app handles and how.
What we collect
- Account details: your email address and an encrypted password, used solely to sign you in. We never see your password.
- Team data you enter: team names, player names and jersey numbers, fixtures, and match statistics. You control this data entirely — you enter it, you can edit it, you can delete it.
- Subscription and access-code status: whether your account has an active Season Pass or access code. Purchases themselves are handled by Apple or Google; we never see your card details. For Google Play purchases we keep a record of the purchase token and its status so the subscription can be verified.
- Parent report links: if you choose to share a player report with a parent, a copy of that one report (first name and jersey number only) is stored so the link works. It expires after 90 days, you can revoke it, and it is deleted if you delete your account.
- Nothing else. No analytics, no advertising identifiers, no third-party trackers, no location data, no contacts, and no audio: voice recognition is handled by your phone’s own speech service, and recordings are never sent to us.
Our website, statcall.com.au (separate from the app), keeps anonymous daily visit totals, such as page views and clicks on the store buttons, with the campaign link a visitor arrived from. It uses no cookies and stores no IP address, device ID or anything that identifies you.
Children's information
StatCall is used by adult coaches and team managers, often to record statistics about junior players. Player names and numbers are only visible to the account that entered them. We strongly recommend coaches obtain consent from parents or guardians before recording identifiable information about minors, and consider using first names or initials only. StatCall does not permit accounts for children and does not communicate with players.
Where your data lives
Data is stored on your own device first, and — if you sign in — synced to Google Firebase servers located in Sydney, Australia (australia-southeast1). Subscription checks are processed by Google Cloud Functions in the United States (us-central1). Access is restricted so each account can only ever read and write its own data. We do not sell, share, or disclose your data to anyone.
Deleting your data
You can delete any team, round, or all data from the app at any time (My Team → delete options), which removes it from your device and, on next sync, from the cloud. To delete your account and everything stored against it, including any parent report links, use My Team → StatCall Cloud → DELETE ACCOUNT in the app, or follow the steps on our delete your account page. You can also email hello@statcall.com.au and we'll remove it within 30 days.
Contact
Questions about this policy: hello@statcall.com.au